In its most generic sense a voice portal can be defined as â€œspeech enabled access to Web base informationâ€. In other words, a voice portal provides telephone users with a natural language interface to access and retrieve Web content. An Internet browser can provide Web access from a computer but not from a telephone. A voice portal is a way to do that.
The voice portal market is exploding with enormous opportunities for service providers to grow business and revenues. Voice based internet access uses rapidly advancing speech recognition technology to give users any time, anywhere communication and access-the Human Voice- over an office, wireless, or home phone.