When you dial the telephone number of a big company, you are likely to hear the sonorous voice of a cultured lady who responds to your call with great courtesy saying â€œwelcome to company X. Please give me the extension number you wantâ€ .You pronounce the extension number, your name, and the name of the person you want to contact. If the called person accepts the call, the connection is given quickly. This is artificial intelligence where an automatic call-handling system is used without employing any telephone operator.
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